After dropping my phone it has become unresponsive to touch, does the glass repair fix this issue?
That varies between manufacturers. Apple and Samsung devices for instance, have the digitizer (which senses touch) built into the display. Thus, a glass repair would not fix an unresponsive touch issue on these devices.
How do I know if I need the LCD repair or not?
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered on to firstname.lastname@example.org and we will do our best to diagnose it.
The glass on my iPhone is completely shattered and is chipping off, is the glass replacement service all I need?
Yes, as long as the display and touch functions are working 100%. The glass replacement service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
Do you offer a warranty on screen repair services?
Yes, all parts and repair services include a 90-day warranty. This warranty covers only the part(s) that were replaced. It does not cover any subsequent damage to the phone or components that were not replaced.